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Buying Guide
 

Guarantee

Bicycle and Componentry Guarantee.

All bicycles comply to either BS6102 Parts 1 & 2 or BS5665 (1989) EN 71 CE - whichever is applicable.

Each model is built to the highest manufacturers safety standards and carries a guarantee against manufacturing defects or defects in materials used from the original date of purchase for the following periods.

Frame Guarantee
 
Steel - Rigid frames        
Aluminium Rigid frames   
Full suspension (steel or Aluminium frames)  

Lifetime guarantee
2 Years
1 Year

Forks Guarantee  
Rigid Forks (non-suspension)
Suspension Forks

Lifetime guarantee
1 Year

Other bicycle components guarantee  
All other components (Excluding Frames and Forks)

1 Year

Please Note:
Your statutory rights remain unaffected by this guarantee.
No bicycle has ever been built to be indestructible; claims will not be accepted for damage caused by improper use, competition riding, stunt riding, ramp jumping, and leaping or similar activity.


We are enthusiastic about our bikes and we make every effort to provide our customers with safe quality products that they will be entirely satisfied with.

Mail order bicycles have been the main stay of our business since 1977 (over 30 years)

We are constantly looking to improve our service and lower our prices. Sterling House is arguably the leading discount supplier of bicycles in Europe.


 
 
 
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